Can you find out if a call is urgent?
Jemand behauptet am Telefon, eine wichtige Nachricht für Ihren Chef zu haben. Sie wissen aber, dass die Nachricht gar nicht wichtig ist oder Ihr Chef nicht gestört werden will. Vielleicht ist er auch ganz einfach nicht an seinem Platz. Wissen Sie noch, wie Sie den ungewollten Anrufer höflich, aber bestimmt loswerden?
Being able to get rid of an unwanted caller professionally is a must for every secretary. Test your skill by putting the words in these phrases into the right order.
1 make – sure – she – message – as soon as – back – to the office – I’ll – gets – your – she – gets
2 dial – you – on – direct – can – 235 – him
3 should – mobile phone – he – his – turned on – have. I – you – shall – give – number – the - ?
4 sorry – but – he’s – desk – I’m – not at – now –right – his
5 you – if – like, – put – can – to – through – Bob Wilson – I – you – accounts – in
6 in – part – is– building – another – of – she – the. have – your call – shall –
transferred – I - ?
7 expecting – is – your – Mr Bach – call ?
8 I – as – said, now – right – unable – she – to talk – is – to you – glad – but –
message – I’d – be – to take – a
9 instructions – to be – disturbed – not – she – strict – left
10 may – who – I say – calling – is – ?
Weitere Tipps zum Thema 'Ungewollte Anrufer' finden Sie in Secretary Today
Answers:
1. I’ll make sure she gets your message as soon as she gets back to the office.
2. You can dial him direct on 235.
3. He should have his mobile phone turned on. Shall I give you the number?
4. I’m sorry but he’s not at his desk right now.
5. If you like, I can put you through to Bob Wilson in accounts.
6. She is in another part of the building. Shall I have your call transferred?
7. Is Mr Bach expecting your call?
8. As I said, she is unable to talk to you right now, but I’d be glad to take a message.
9. She left strict instructions not to be disturbed.
10. May I say who is calling?