Is your telephone voice professional enough?
Wissen Sie, wie Sie Ihre Stimme pflegen können, damit Sie am Telefon immer angenehm und professionell klingen?
You can do a lot towards making your telephone voice professional and pleasant.
Remind yourself what you have to do by putting the words into the right spaces.
conjure up – disembodied – diuretics – gesticulating – mirror – monotonous – pause – raspy – smiling – walk
When you talk to someone on the phone, they can only hear a 1) ……………… voice and 2) ……………… their own image of what you are like. When you introduce yourself on the phone, 3) ……………… for two seconds between each phrase.
Place a 4) ……………….. by the phone so you can see yourself 5) ………………. Bring additional air into your lungs by 6) ……………… It will make your voice sound less 7) ……………
If you find yourself tensing up, stand up or 8) ……………… around the office. Make sure your voice doesn’t sound 9) ……………… by drinking enough. Avoid caffeinated drinks like tea and coffee, as these are 10) ……………….
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Answers: 1) disembodied, 2) conjure up, 3) pause, 4) mirror, 5) smiling, 6) gesticulating, 7) monotonous, 8) walk, 9) raspy, 10) diuretics