How to get people to call back when it’s convenient for you
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If you call someone for your boss and they’re not there, be specific about when you want them to call back. Don’t end with “Please call Alex as soon as possible.” Give an exact time for them to return the call. Show your authority, but be polite about it. For example: “This is Jane. Alex needs to speak to you about the trip to France. Can you call back tomorrow at 9:30 a.m.?
I blocked that time for you. If you can’t make it then, please give me a call and leave a message on my voicemail with two alternatives. If I don’t hear from you, I’ll look forward to your call.” With any luck, the person won’t call back and you’ll have got what you wanted.