So stellen Sie Fragen noch gezielter

Fragen stellen Sie, um Informationen zu erhalten. Aber durch die Art der Frage können Sie die Antworten, die Sie benötigen, erheblich beeinflussen.

We all ask questions, all the time, every day. But did you realize that there are 2 different types of questions? Use them consciously to get the information you need.


1 Open questions

Use open questions when you need new information. Open questions call for more than a yes or no answer . They allow people to express themselves and for you to gather more information.

They begin with who, what, where, when or how.

  • When will you be arriving tomorrow?
  • What do you think about the new proposal?
  • How do you intend to implement the changes?
  • When do you think you will have the information ready?
  • What equipment do you need to make your presentation?


2 Closed questions

Closed questions limit people’s ability to express themselves. Use closed questions when you just need to verify information.

Closed questions usually begin with are you, do you, can you, could you, did, will or would.

  • Are you travelling by train?
  • Did you get the information I sent you?
  • Do you agree with the proposal made?
  • Could you help me?


Do you know the 2 types of questions?

Stellen Sie die richtige Frage, um die Antwort, die Sie wirklich wollen, zu erhalten? Unterscheiden Sie mit dieser Aufgabe offene von geschlossenen Fragen.

Which of these questions are open questions and which are closed questions?

How did you like the movie?

2 Did you like my presentation?

3 Would you like a cup of coffee?

4 What do you expect from the new manager’s plans?

5 When will your train arrive tomorrow?

6 Do you think the new manager’s plans will increase our sales?

7 When do you think you can get this paper to me?

8 What kind of car do you think I should buy?

9 Do you know a  good Italian restaurant we can take our visitors to?

10 Where do you get the best wine in Germany?

11 Are you coming tomorrow?

12 Can you give me a hand here?

13 Did you watch the match yesterday?

14 Who’s the new sales clerk?


Weitere Tipps zum Thema 'Fragen gezielter stellen' finden Sie in Secretary Today


Open questions: 1, 4, 5, 7, 8, 10, 14
Closed questions: 2, 3, 6, 9, 11, 12, 13